People like me in the esthetics business are also consumers and clients of these services. I try to visit different places in the area, or when I am away on a business trip. It’s a great way to get new ideas, and to compare what we’re doing at Total Body Skin Care and Wellness Spa. There’s always room for improvement, so if I see something I like, I try to incorporate it into our business.
On the flipside, there are also things I strongly dislike when I visit spas, skin-care salons, and massage establishments. One of those things would be signs all over the place – in the reception area, dressing rooms, bathrooms, treatment rooms – reminding me that therapists work on tips. Wow! Who knew? I think most clients of a spa, especially an upscale one, realize that therapists, as service providers, depend on tips for their livelihood, and gratefully appreciate receiving a gratuity for a job well done. I can’t imagine leaving a spa without having left something for the staff members who just pampered me for the last couple of hours!
At Total Body Skin Care and Wellness Spa, gratuities are never obligatory but they are very much appreciated. Tipping should always be left at the discretion of the client. Your gratuity may be added to your credit card payment or be left in cash.
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